Terms & Conditions
Brownie Quantities
Some brownie flavors are limited by quantity. If we need to substitute one flavor for another, we will contact you. If there is a variant in pricing, we will adjust accordingly.
Delivery, Curbside, Food Truck (Pre-order) & Shipping Minimum Order
Delivery, Curbside & Food Truck (Pre-orders) | 6+ Brownies
Shipping | Exact 6 or 12 Brownies
Delivery Orders
Delivery Orders | Must be placed no later than noon 1-day prior to your zone’s scheduled delivery.
Schedule | We will deliver all orders on their scheduled delivery day based on the recipients address. The delivery dates + delivery zones can be found on this page under the “Twin Cities Delivery” drop down.
Expected Delivery | Based on the quantity of deliveries we receive in your area, we cannot guarantee a specific time.
Weather Permitting | If the weather permits our team from delivering your order on the scheduled date for your delivery zone, we will deliver your order on the next day where the weather isn’t a factor.
Receiving Order | If no one is available to receive the order upon the deliver, we will leave your order on the door handle or someplace off of the ground. OHMB is not responsible for any lost or stolen orders.
Wrong Address| OHMB is not responsible for any orders dropped off at the incorrect address if we were provided with the wrong address by the consumer. Another order will need to be placed at the consumers expense. If you provided us with the wrong address after placing your order, please contact us at:
Email | OHMBrownies@gmail.com
Phone | 763-767-6330
Curbside Pick-up Orders
The Warming House by OHMB | 1700 Grand Ave. St. Paul, MN 55105
Phone | 763-767-6330
Pick-up Hours
Monday | 11:00 AM – 7:00 PM
Tuesday | 11:00 AM – 7:00 PM
Wednesday | 11:00 AM – 7:00 PM
Friday | 11:00 AM – 7:00 PM
Saturday | Closed
Sunday | Closed
Placing Order | All Orders must be placed 2-Hours in advance for curbside pick-ups. *If you would like to place an order short notice, please contact our team on the phone to see if we can squeeze your order in. There AREN’T any guarantees that we can make this happen.
Picking up Order | We will bring your order out to you. The shop is closed to public access.
Miss Pick-up Window | If you miss picking up your order, your order will be available to pick-up the following business day that we are open. If it is a rush order and needs to pick up after hours, there may be an additional charge.
Food Truck Pick-up Orders (Pre-order)
Order By | Order must be placed by noon the Wednesday prior to the food truck event day. If you miss the cut-off for placing your order, please give us a call to see if we have flexibility to process your order. Do NOT place your order unless you have spoke to one of our team member.
Order Pick-up | Orders must be picked up between the serving hours set that day. If you miss picking up your order, you will have to pick up your order at our shop in St. Paul.
Weather | If there is a cancellation to serve on our food truck that day due to bad weather, a team member will reach out to you to see if you would like to 1) Pick the order up at our shop in St. Paul or B} Include it in our following delivery schedule (delivery charge may apply).
The Warming House by OHMB | 1700 Grand Ave St. Paul, MN 55105
Shipping Orders Orders (Pre-order)
Order By | Order must be placed by noon the Friday each week.
Delivery Date | We cannot guarantee a specific delivery day during the week.
Quantities | If your order exceeds a quantity of 12 Brownies, you will be charged additionally for any shipping + handling costs.
Payment
All orders are to be paid for online in advance with a credit card. All orders are non-refundable or returnable.
Allergens
We cannot guarantee zero cross-contamination of allergens, but we do everything we can to try and prevent it. Our environment contains gluten, peanuts, tree-nuts. All of our products contain dairy and eggs. Our Gluten-Free Friendly brownies are prepped on a separate cleaned and sanitized counter and are baked in a different oven. Because we cannot guarantee zero cross-contamination, we ask that you eat at your own risk.
If you’re order brownies for someone else, we encourage that you check with the recipient to see if they have any allergies prior to placing your order. OHMB will not be responsible for any brownies that you send to someone containing ingredients the recipient may be allergic to.
Storage
Store in freezer if not immediately consumed. Remove 15 mins before serving.
